Flourish Cash
Contact Us
General
- Why is my cash eligible to receive FDIC insurance?
- Do you support joint accounts titled as Tenants by the Entirety?
- How does Flourish Cash work?
- Is there a minimum balance to get started?
- Can I keep my existing bank accounts?
- How long does it take to set up an account?
Crypto
- If I already have a Flourish login, will I need a new login?
- Are there any minimums to open a Flourish Crypto account?
- How does trading work?
- What is bitcoin?
- Who is Paxos?
- What are the details of Paxos’ cryptocurrency insurance?
Getting Started
- What multi-factor authentication method works best when abroad?
- Does each client of Flourish Cash need to have a unique email address?
- When will I be prompted to complete a multi-factor authentication prompt?
- How do I create a joint account?
- What is multi-factor authentication?
- What forms of multi-factor authentication do you support?
Funding and Withdrawals
- How can I initiate a transfer?
- Is there a limit on the number of transfers I can request?
- What is the transfer request deadline for transfers involving external accounts?
- How do internal transfers work?
- Where can I find my bank account number and bank routing number?
- If I have a joint account, can either my partner or I initiate transfers?
Tax Documents and Statements
Account Settings
- How can I change the name associated with my Flourish Cash account?
- If I have a joint account, can either partner close the account?
- What if I forget my password?
- How can I change my password?
- How can I change my email address?
- How can I add to or change my phone numbers?
For Organizations
- Will other Authorized Persons see my personal accounts if I use the same login profile to access all of my Flourish Cash accounts?
- What is an Authorized Person?
- Will I be informed when other Authorized Persons make a transfer or a significant change?
- Can I add or remove an Authorized Person at a later date?
- What types of institutional accounts do you support?
- What information will I need to open an Institutional account?