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  2. Getting Started

Getting Started

  • How can I link my bank accounts to my Flourish Cash Account?
  • How do I create a joint Flourish Cash account?
  • How can I change what form of multi-factor authentication I use?
  • How can I opt out of moving funds to a specific Program Bank?
  • What forms of multi-factor authentication do you support?
  • What if I don’t have access to my method of multi-factor authentication?
  • Why am I not receiving an authentication code?
  • Does each client of Flourish Cash need to have a unique email address?
  • What is multi-factor authentication?
  • What is a trusted contact?
  • What multi-factor authentication method works best when abroad?
  • Why was I told that I need to confirm some personal information before I can open a Flourish Cash account?
  • When will I be prompted to complete a multi-factor authentication prompt?
  • Can I set up multiple different methods of multi-factor authentication?
Legal and Privacy


Flourish is an online platform through which investors can access financial services and products. The services and products offered through Flourish are provided by different entities and are subject to different terms, investor protections and risks. Flourish Cash is offered by Flourish Financial LLC, a registered broker-dealer and FINRA member. Flourish Crypto is offered by Paxos Trust Company, LLC (Paxos), a New York limited purpose trust company regulated by the New York Department of Financial Services that provides cryptocurrency custody and execution services for the Flourish Crypto accounts, and Flourish Digital Assets LLC (Flourish Digital Assets), which is registered in New York as a commodity broker-dealer and provides website and other technology services and support for Flourish Crypto accounts. Flourish Financial LLC and Flourish Digital Assets LLC are affiliates, but are not affiliates of Paxos. Please review the Legal section of our website, and the disclosures provided with each Flourish service or product, for further information regarding each service and product. If you were introduced or invited to Flourish by a third-party investment adviser or other third party, whose name or logo may be shown above, please be aware that, unless otherwise disclosed to you, they are not affiliated with any Flourish entity. The role of the investment adviser or other firm that invited you to Flourish may vary between different Flourish services and products, as further described in the terms for each service or product. © 2021 Flourish. All rights reserved.