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  1. Flourish Support
  2. Getting Started

Getting Started

  • What multi-factor authentication method works best when abroad?
  • Does each client of Flourish Cash need to have a unique email address?
  • When will I be prompted to complete a multi-factor authentication prompt?
  • How do I create a joint account?
  • What is multi-factor authentication?
  • What forms of multi-factor authentication do you support?
  • Why am I not receiving an authentication code?
  • How can I change what form of multi-factor authentication I use?
  • Can I set up multiple different methods of multi-factor authentication?
  • What if I don’t have access to my method of multi-factor authentication?
  • What is a trusted contact?
  • How can I opt out of moving funds to a specific Program Bank?
  • I am unable to continue setting up my account. When will I hear from client support about the next steps that I should take?
  • Why was I told that I need to confirm some personal information before I can open a Flourish Cash account?
  • How can I link my bank accounts to my Flourish Cash Account?
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Flourish Cash is a service offered by Stone Ridge Securities LLC, a broker-dealer registered with the Securities and Exchange Commission and a member of FINRA. Stone Ridge Securities is not a bank. Check the background of Stone Ridge Securities LLC on FINRA's BrokerCheck. ©2020 Stone Ridge Securities LLC