As a regulated broker-dealer, we are required to verify the identity of prospective clients and review their account information. If we weren’t able to automatically open your account, you will receive an email listing the details of what you will need to do to verify your account, following which you can contact our client support team with the appropriate information. If you don’t see the email, please check your spam folder to see if it was mistakenly delivered there.
If you did not receive an email or if you have further questions, please feel free to reach out to our client support team.