You can resend client invitations through the Advisor Portal.
1. In the Advisor Portal, navigate to the “Clients” page by clicking the link on the top of the page.
2. Find the client you’d like to resend an invitation to and click on the “>” button located to the right of the entry to pull up a detailed household view.
3. Click on the “Household settings” page on the detailed household view.
4. Under the “Members” section, you’ll see an option to “Re-invite.” Simply click this button and follow the steps on the screen to resend the welcome invitation, which should arrive in the client's inbox in a few minutes.