Security is a top priority for us. We follow best practices from a cybersecurity perspective, such as requiring multi factor authentication for all clients (via text, voice call or through authentication app), requiring clients to set strong passwords, enforcing automatic logouts, leveraging bank-level encryption for data at rest and in transit and employing a variety of email-based alerts to clients for any account activity.
Here are a few reminders and actionable steps you can take to protect your account:
- We will never ask you for your password or ask you to share confidential information via email.
- Secure all of your devices with strong passwords, be careful re-using passwords across services, and consider enabling multi-factor authentication (MFA) on your email account. Strong passwords and MFA are already required to log in to Flourish.
- If you see something, say something: email us at support@flourish.com or call us at (833) 808-5700 if you suspect any suspicious activity. We are always happy to chat.
Please see this page for more in-depth information.