There are few different reasons why you might have received a multi-factor authentication code.
The multi-factor authentication code is sent whenever there is a login attempt from an unrecognized device. If anything about your computer, browser, or internet connection appears different to our system from your previous trusted devices, you may receive a multi-factor authentication code.
If you did not request a verification code, it is possible someone tried to login to your account using your email and password. If you believe this is the case, please contact client support at (833) 808-5700 and immediately change your password.
Most commonly, we have seen clients attempt to share their Flourish Cash credentials with a third-party aggregator (including Mint, Yodlee, Personal Capital, and many others). If so, these aggregators may attempt to log back in to your Flourish Cash account—often in the middle of the night—triggering new authentication codes. These types of connections are not supported via Flourish Cash due to our multi-factor authentication requirements, and so you may need to remove Flourish from the third-party platform to stop further codes.