This FAQ applies to Flourish Cash. You can review Flourish Crypto FAQs here.
While most transfers generally arrive in your account one business day after they are initiated,* in some cases transfers can take longer depending on your external bank’s policies, the size of the transfer, and other factors. If your transfer hasn’t arrived by the expected settlement date listed next to the pending transfer on the Transfers page, please reach out to our client support team for assistance.
If you transferred funds into your Flourish Cash account, please note that we generally post the funds to your balance after 3pm ET on the day of the expected settlement.
*Transfers placed before the request deadline will generally be completed by the next business day, and requests placed after the request deadline will generally be completed the second business day following your submission of the request, except for withdrawal requests submitted on a Friday or on the weekend, which will generally be completed by the following Tuesday. For example, if you place a transfer request on a Sunday, you should expect the money to be transferred on Tuesday.