This FAQ applies to Flourish Cash. You can review Flourish Crypto FAQs here.
Micro-deposits typically take just 1 business day to arrive in your external bank account. If they haven’t shown up in your account after 3 business days, you can re-initiate the process of linking your external account to send a new set of micro-deposits. Alternatively, please contact our client support team for assistance.
There are a few common reasons why micro-deposits failed to arrive in your external bank account after a few business days:
- More time may be needed. Depending on your bank’s processing timeline, it may take an additional 1-2 days for the micro-deposits to arrive.
- You may have mistyped your bank account number or routing number or may have selected the wrong account type. In this case, you will need to add your bank again to restart the process.
- Your bank account may not accept deposits through the “ACH” system, or may not have processed the micro-deposits for another reason. In this case, you may wish to reach out to your bank to ask if they have any record of the micro-deposits and to confirm whether the account in question can accept ACH transfers.