We’re sorry to hear that you are experiencing a delay. You should have received an email listing the information you will need to provide in order to verify your information and set up your account. If you received that email and followed the steps, you should expect to receive a response within two business days, although this can be delayed during times of unexpectedly high volume.
If you’ve been waiting for two business days and haven’t received a response, please feel free to contact our client support team for further details. If you never received an email listing out next steps, please first check your spam filter and then reach out to client support for assistance.